Is this service free?
Yes, Video2mp3 is absolutly free. But if you like our service, it would help to keep this service up and running if you do a small donation.

How long does it take to convert a video?
That depends on video size, a normal video of about 4 minutes lengths takes about 2 minutes to convert.

Why do i get a "Grabbing failed" error?
We are working on this error. This error comes up when the video currently is not available, so just try it again. If that doesnt help, it could be that the video is not available in every country, so we are not able to convert it.

I selected the high quality option and the audio is poor?
Our software strips the audio out of the video that is provided. If the video has low quality audio then the converted Mp3 will have low quality audio even if you select high quality. You should try and select the best possible version of the video and that way you will get the best possible Mp3

During a conversion I got an error message saying my conversion failed
There are many reasons why this happens and most of them are out of our control. The host website could have stopped sending us information and the conversion failed. The best thing to do is refresh your browser and attempt to convert again. If this fails select a different version of the video and try your conversion again.

Why is the site taking so long to respond?
We are at our peak times during the weekend. Although we have many dedicated servers sometimes the demand is so high the site can be a little slow for some users. We suggest trying your conversion at an off peak time or later in the evening.

To where are my files downloaded?
When a file is uploaded from our servers to your personal computer, the download destination is completely out of our control. You should check the download location that is set inside your browser preferences to determine the actual location. Chances are that it's either set to your desktop, or to the Downloads directory in your home folder